Changing Roles of Worker Research Paper Example | Topics and Well Written Essays - 500 words

Changing Roles of Worker - Research Paper Example Their work is unseen and much of it is mental. The knowledge worker is famous for making judgment calls and decisions and being paid handsomely in some cases to do so. This report will be centered on the managers and leaders who are guiding the knowledge workers and how their roles may be shifting from what that has been like supervising the traditional workers. There has been a shift noted in roles from boss or supervisor to player/coach as argued by Davenport. Davenport proposes that those managers that understand the knowledge workers’ wants and needs can get more from the people, communicate more efficiently, and lead a â€Å"managerial revolution† (p. 3). The shift in roles, from boss to player/coach is coming about. Johnson cites Davenport again stating rather than supervising the work, the manager of a group of knowledge workers will come from the group of workers and be one that is also performing the work. Hierarchies will be shrinking as they become networks a nd communities of knowledge resources. Rather than hiring and firing, the managers’ job will be to develop and train the new staff.